FAQs - Frequently asked questions

FAQs » Phone setup and sync » Lost Phone

I have lost my phone - how do I get my contacts back?

Please go to our Lost phone page for more information.

I'm not registered with CPP Data Backup - can I still get my contacts back?

Unfortunately, CPP Data Backup is unable to perform miracles! If you have lost your phone and are not registered with CPP Data Backup, we cannot get your contacts back. CPP Data Backup is the perfect place to keep your contacts safe though - so when you get your new phone, make sure you register with CPP Data Backup and sync your phone regularly, so if the worst happens again, you will have your contacts safe with CPP Data Backup.