FAQs - Frequently asked questions

FAQs » Phone setup and sync » Sync costs

Does it cost anything to backup/restore my contacts?

Whilst CPP Data Backup does not charge you for synchronising your contacts, you will, however, be charged at your standard network rate for data transfer. The cost of a sync is dependent on the number of contacts you have, and whether any of these contacts have pictures associated with them. Typical sync costs for 100 Contacts with 3 thumbnails are as follows:

O2 - 13p

Orange - 15p

T-Mobile - 10p

Virgin - 23p

Vodafone - 9p

Typical sync costs for 5 updated contacts are as follows:

O2 - 5p

Orange - 4p

T-Mobile - 4p

Virgin - 5p

Vodafone - 2p

Typical sync costs for 10 Facebook friends are as follows:

O2 - 18p

Orange - 25p

T-Mobile - 28p

Virgin - 31p

Vodafone - 12p

Do I need credit to sync contacts?

If you are on a Pay-as-you-go tariff then you will need to have sufficient credit remaining on the phone to be able to sync.